Design & documentation · Nationwide
Water, Wastewater and Utility Infrastructure
A service connection depends on more than a line to the property. True North coordinates water, wastewater, gas, electrical and shared-corridor requirements with utility owners and the responsible designers.
For owners, project teams and delivery partners nationwide. The written scope identifies True North’s work, the responsible professionals and any separately contracted construction.
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What the scope can include
Select the work and handoff your project needs. The agreement identifies the included deliverables and responsibilities.
Water service and infrastructure
Coordinate capacity information, service routing, meters, backflow interfaces, fire-water demands and extensions. Utility-owner acceptance and the building’s plumbing or fire design must be reconciled.
Wastewater and discharge
Organize sewer availability, connection locations, lift or pumping needs and applicable private treatment interfaces. Separate a recorded line location from confirmed capacity, connection rights and accepted design.
Gas, electrical and shared corridors
Coordinate service layouts, easements, clearances, equipment locations, crossings and relocation needs. Track owner standards and provider work separately from the project’s privately contracted installation.
Prepare for the assignment
You can start with incomplete records. Tell us what is available and what still needs to be established.
Information to bring
Utility records and correspondence, anticipated demands, survey, site and equipment layouts, proposed phasing and known easements or access restrictions.
The agreed handoff
A service and utility-interface register, coordinated exhibits and a record of capacity, connection, design and owner-approval dependencies.
Decisions, fees and timing
Scope and dependencies determine the proposal. No universal price or approval date is assumed.
Confirm the basis and responsibility
Review the available records, intended endpoint and authority to use the information. Assign missing inputs, technical decisions and the parties who can authorize changes.
Coordinate and review the work
Prepare the included documents from agreed inputs, resolve interfaces with responsible specialists and track revisions. Record external decisions and conditions separately from work prepared for review.
Account for project-specific dependencies
Capacity confirmation, extensions, off-site rights, utility relocation, equipment lead times and provider scheduling.
Deliver the defined milestone
Provide the controlling documents and remaining-action record. Identify what is accepted, what still requires a decision and what belongs to a separately contracted next stage.
Availability, capacity letters and meter coordination
A nearby utility line and an existing meter do not prove capacity for a new use. Provide the property identity, proposed demands, phasing, existing accounts/records and intended service locations for provider review.
Capacity review and will-serve letters
A capacity review compares the proposed service needs with provider information and any required system analysis. A will-serve letter or availability response records the provider’s stated conditions for the described development; its scope, limits and validity must be read as issued. Coordinate demand summaries, site exhibits and unresolved extensions or off-site rights. A letter is not the completed connection or permission to operate it.
Meter and connection interfaces
Meter coordination establishes the service type, proposed location, access, separation of tenants and relationship to provider equipment and private piping or wiring. Bring load/fixture data, site plans and existing service information. Coordinate the provider’s design, application and release conditions with plumbing, electrical and civil documents; equipment ordering and installation depend on those decisions and the assigned contractor scope.
Before you begin
Common questions
Does a utility map prove service is available?
No. Obtain the relevant owner’s confirmation of the connection, capacity and conditions for the proposed demand. Mapping remains useful background.
Who constructs the service connection?
The agreement and utility requirements identify provider work, private contractor work and inspection responsibilities. We coordinate those boundaries in the document package.
Does a will-serve letter mean the utility connection is ready?
Read the provider’s conditions for the specified use and demand. Capacity, extensions, rights, meters, design acceptance, installation and release can remain separate dependencies. Coordinate the letter with the service design and actual construction handoff.
Your next step
A project in mind?
Let’s give it direction.
Start with what you know. We’ll help define the path ahead.
